Automated KYC Solution

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Take a guided tour of an automated KYC onboarding journey, from identity verification and biometric checks to decisioning and exception handling. See how Identomat helps businesses automate routine cases while routing higher-risk or inconclusive applications for operator review.

Tour overview:

1. Configure the onboarding flow

See how to build a configurable KYC workflow with identity verification, liveness, AML screening, and other checks required for your onboarding process.

2. Onboard the user

Follow the applicant as they complete the configured steps, including identity document capture, biometric checks, and any additional verification requirements.

3. Automate routine decisions

See how completed checks can produce structured outcomes that support automated approval or rejection based on your configured decision logic.

4. Route exceptions for manual review‍

See how flagged, inconclusive, or higher-risk cases can be sent to an operator for additional review instead of forcing every application through a manual process.

Simplify automated onboarding with Identomat

Automate routine verification

Let configured checks and decision logic handle straightforward applications automatically, reducing the amount of manual work required from your team.

Review only the cases that need attention

Route flagged, inconclusive, or higher-risk applications to manual review while keeping routine cases moving automatically.

Keep every decision traceable

Maintain a clear record of verification results, automated outcomes, manual changes, and the information behind each decision.

Let automation handle the routine. Keep control of the exceptions.

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What is Automated KYC?

Automated KYC (Know Your Customer) verifies a customer's identity without manual review, using document capture, OCR, liveness detection, and data checks to approve or reject applications automatically.

Why does KYC automation matter?

Every application needs a decision, but not every decision needs a person. Automating routine verification helps teams spend less time on straightforward cases and focus their attention where additional judgment is needed.

Can I customize an Automated KYC workflow?

Yes. Identomat’s configurable workflow builder lets you choose verification steps, set decision logic, and define when additional checks or manual review should be triggered.

When is a case sent for manual review?

That depends on your configured workflow. Flagged, inconclusive, or higher-risk results can be routed to an operator for additional review.

Does Automated KYC still create a reviewable record?

Yes. Even fully automated sessions produce a complete log, including verification results, media, and system decisions.

Can operators review or change automated outcomes?

Yes. Even fully automated sessions remain reviewable, and operators can change the verification status if needed.